90 Day Hassle Free Return Policy
If you are unsatisfied for any reason with any product you have
purchased from SafeLifeJackets.com, we will gladly assist you with an
exchange or refund. (See Terms & Conditions Below)
Terms & Conditions:
- 90 Day Hassle Free Return Policy: All returns must be postmarked no
later than 90 days from the original customer shipment date. All Returned or exchanged items must be in New, Unused condition and include original product
packaging and tags. All returned items should be shipped in a sturdy, secure packaging. We also highly recommend insurance.
- Return Authorization Number: An RA number is required for any
return or exchange. To obtain an RA number, call us and select #2 to
speak with a customer service representative. Be sure to write your RA
number clearly on the outside of the shipping box.
Items returned without an RA number will be refused by our shipping
department.
- Returns For Refund: No restocking fee, pending product &
packaging are not blemished or damaged. Customer pays all shipping
charges.
- Exchanges: No restocking fee, pending product & packaging
are not blemished or damaged. Customer pays all shipping charges.
- Warranty Exchanges: All warranty claims are processed through
individual product manufacturers and subject to their policies and
discretion. See Manufacturers Warranty pages. Warranty items should be
returned directly to the manufacturer unless advised otherwise by a
SafeLifeJackets.com customer service representative.
- Clearance and Closeout Items: No refunds on clearance, closeout or blemished items. Exchanges subject to availability.
- Return Shipping Instructions: Return via prepaid Fed Ex, UPS
or US Mail. We strongly suggest you insure the shipment for the full
value of your purchase. Please use original SafeLifeJackets.com
packaging. Packages sent freight collect will be refused by the shipping
department. SafeLifeJackets.com is not responsible for packages lost or
damaged during return shipping.
- Free Shipping Orders - Any returned product that was purchased
where shipping was included, including items that say "Free Shipping",
will have the actual shipping cost incurred by SafeLifeJackets.com
deducted from the refund.
Send All Returns to:
SafeLifeJackets.com
Attn: Returns - (RA #{Your RA # Here})
7755 Alabama Ave #13
Canoga Park, CA 91304